Refunds
A full refund within 2 days.
Last updated 25 October 2026.
This policy covers the plans you buy on this site from Fastpixels Pvt Ltd, which runs ProofNPixel AI: Base Camp, Summit, Head Start and the Sprint.
Within 2 days: a full refund
If you ask within 2 days of paying (48 hours from the payment), we refund the full amount you paid, GST included. What counts is when you ask, not when the refund is made.
How to ask
- Log in and open your account. Find the payment among your orders and choose Request a refund. The button can be used once for each plan on an account; for a later refund of the same plan, write to us instead (the 2-day rule still applies).
- Or write to us through the contact form, choosing Refund, with the account’s username.
What happens next
- The money goes back the way you paid: to the same card, UPI account or bank account. Banks can take a few working days to show it.
- Access to the plan ends when the refund is made. The account stays, with your results and progress, on the free plan.
After 2 days
Plans aren’t refunded after 2 days. Your access continues until the plan’s end date.
Plans that weren’t paid for
The free Explore plan, plans started free during early access and plans our team adds to an account at no charge aren’t payments, so there is nothing to refund.
Plans paid another way
If you paid us another way, for example by UPI or bank transfer, and our team added the plan to your account, write to us through the contact form, choosing Refund, with the account’s username.
Contact and grievances
For a question, a refund, a correction to your information or a complaint, write to us through our contact form, choosing what it is about. If you have an account, give its username so we can find it. We reply to the email address or phone number you give.